Coordinated task management
Synchronise your hospital. Close the communication gap.
In most hospitals, patient flow does not break down clinically; it breaks down operationally. When support services like cleaning, portering and maintenance are disconnected from clinical teams, the result is a series of invisible bottlenecks that quietly drain capacity every day.
DNV Imatis provides the coordination layer that links everyone in the same information loop. By automating the Three C’s – Communication, Coordination and Collaboration – we ensure that support tasks are triggered instantly, routed to the right role and tracked in real time. Role-based access ensures that each staff member only sees the information and tasks relevant to their role, reducing noise, protecting sensitive data and makes it easier to reach the right person or resource.
Optimising workflows
Support services are the engine of your hospital and often invisible until they become the reason for a delay. When these teams lack real-time information, empty beds sit uncleaned and patients wait longer for transport, stalling the entire Trust.
- Actionable visibility: Link clinical wards directly with cleaning, portering and estates. Task ownership is visible to everyone, removing the need for constant phone tag.
- Proactive planning: Identify where tasks are queuing in real time. Adjust staffing or prioritisation on the fly to keep patient flow moving.
- Elective protection: Turn beds around faster to ensure patients are not held in recovery or theatre waiting for a ward bed.
- Strategic alignment: Meet 10-Year Health Plan targets by removing the operational friction that slows down discharge and admission.
ROI metrics and data-driven outcomes
We convert coordination into measurable Trust-level results. In one Norwegian deployment, our platform has processed over 10,000 tasks in just a few weeks. Results below are drawn from live hospital deployments.
50% reduction in bed turnaround time
Cut empty bed time from 42 to 20 minutes by triggering cleaning automatically at discharge confirmation.
100 fewer daily cleaning tasks
Achieved for a 630-bed hospital by removing duplicate requests and DNAs.
Unlock the equivalent of 2 FTEs per shift in a 170-bed hospital
Gained by removing manual coordination and time spent chasing support staff.
7% portering efficiency gain
Reduced wasted trips through smarter routing and clear task allocation.
Trust-wide savings
Unlocked six-figure annual value in cleaning and discharge workflows.
Core capabilities: The brilliant basics
The DNV Imatis Starter Kit delivers concrete, out-of-the-box tools to synchronise your teams:
- Task requests: Submit portering or housekeeping requests directly from digital interactive collaboration boards or mobile devices.
- Coordinate resources: Allocate tasks to the appropriate staff member.
- Mobile worklists: Receive, accept, reject, forward and complete tasks on the go.
- Live status tracking: Monitor progress in real time so clinical and support teams stay in sync.
Add-ons
- Automate task dispatch: Use pre-defined rules to assign tasks automatically to the correct role as soon as a bed status changes.
- Request in-context: Link portering and cleaning tasks directly to a specific patient or bed for full traceability and enriched information about the task – including the room’s infection status or other critical information.
- Sync with building systems: Receive automated alerts from pneumatic tubes or delivery robots to ensure supplies are collected immediately.
- Access reports and operational insights: Retrieve reports and statistics such as the number tasks during a given period, time from request till completion, and variations across different days of the week. This supports better understanding of workload and opportunities to improve processes.
Connecting with your existing systems
We integrate with your staff directory to ensure users are logged in with right access and privileges.
The platform can also connect to other value-adding integrations such as patient administrative systems, EPRs, rostering systems, location systems, bed management, discharge workflows, nurse calls, sensors and building systems.
No replacement of existing infrastructure. We provide structured coordination across what you already use.
Ready to synchronise your hospital operations?
DNV Imatis enables Trusts to coordinate clinical and support teams through structured, real time communication. We reduce invisible bottlenecks, release operational capacity and give leaders clear oversight of how tasks affect patient flow.