Smart alarm management and event notifications
Silence the noise. Sharpen the response.
In a busy hospital ward, everything feels urgent. When teams rely on shared buzzers or phones that ring endlessly, critical alerts get lost in the noise. This creates alarm fatigue that leads to clinical risk, staff burnout and disrupted patient recovery.
DNV Imatis transforms constant interruptions into a quieter, controlled environment. By routing alerts intelligently, we remove unnecessary noise and ensure critical signals are heard and acted on by the right person at the right time.
Proven in the world’s safest health systems
Norway is ranked #1 globally for patient safety (Imperial College London). 85% of Norwegian hospitals depend on the DNV Imatis platform for real-time actionable insights. We bring this clinical resilience to the NHS, aligning with the 10-Year Health Plan to strengthen safety through digital integration and operational efficiency.
Managing alarms without the chaos
These elements are at the heart of our platform. We do not just send an alert; we manage the workflow behind it.
- Route alarms by role: Ensure alerts go only to the staff currently responsible for that patient, task or area. This uses live shift roles rather than static lists to provide clear accountability.
- Establish a Silent Hospital: Mute traditional audible bedside alerts and redirect them to secure mobile devices. Wards stay calm for recovery while critical alerts are acted upon immediately. Watch how it works >
- Communicate with ease: Enable seamless communication and interaction within, between and across departments with real-time data. Include chat and voice functionality to improve patient outcomes, improve operations, and enhance collaboration.
- Automate alarm loops: Forward or escalate alarms to the next available team member if they are not answered within a set timeframe. No alert is ever left unresolved.
- Target responses with precision: Display the exact location, patient and alert type on receiving devices. Staff know exactly what they are responding to before they arrive.
- Coordinate facilities teams: Notify supply arrivals, domestics, portering or estate teams of tasks in advance to improve shift planning and reduce non-clinical interruptions to nursing staff.
ROI metrics and data-driven outcomes
Structured and silenced alarm routing provides measurable safety, workforce and operational impact. Results below are drawn from live hospital deployments:
50% drop in noise levels
Improved patient sleep quality and the recovery environment with a Silent Hospital approach.
Reduction in average length of stay
Unlocked around £2.1 million in annual utilisation value for a 700-bed Trust by improving discharge timing through better rest and coordinated tasks with a Silent Hospital approach.
2-hour reduction in lab turnaround
Expedited treatment with instant mobile result notifications.
12% increase in sleep quality
Create a calmer environment to aid faster patient discharge with a Silent Hospital approach.
Time released to care
Gained nursing time for direct clinical care by reducing manual checking, repeated call handling and overhead paging.
Core capabilities: The brilliant basics
Our platform provides the mobile foundations for a quieter, safer ward:
- Manage alarm responsibility: Assign resources to specific patients, beds or responsible area.
- Replace the pager with a mobile portal: Receive nurse calls, alarms and notifications, and access worklists, patient lists and contacts directly from any device.
- Automate alarm loops: Use configurable escalation chains with preset rules to ensure alarms are forwarded to the appropriate team member if they are not answered within a defined timeframe.
- View real time patient information: See patient identity, location and responsible staff from your pocket. This includes real-time overview of outliers in corridors or non-specialty areas.
- Communicate by role: Use secure role-based dialing to collaborate within, between and across departments. Role assignment is flexible. Staff can hold multiple roles during a shift and responsibilities can change in real time.
- Automate workflows: Turn alarms into action by automatically assigning tasks and responsibilities that staff can accept, complete or forward.
Add-ons
- Message securely: Chat with colleagues within and across departments, with the option to include images to support fast collaboration.
- Empower patients: Communicate with and involve patients through the MyStay application. Patients can easily request water, assistance or other needs, while also viewing their daily schedule, test results and other relevant information related to their stay.
- Support for diagnostics and sample processes: Close the loop in blood sampling by ensuring correct patient identification and full traceability from test ordering to sample collection.
- Track tests and results: Follow laboratory, X-ray and other diagnostic samples, and receive results instantly through secure mobile notifications.
- Integrate safety and facility alerts into role based workflows: Route fire panels, security alerts, patient wandering systems, infant protection tags, IoT sensors and patient monitoring alarms into structured escalation pathways through the same notification engine.
- Access reports and operational insights: Retrieve reports and statistics such as the number of alarms over a 24-hour period, response times from alarm triggered to accepted and completed, and variations across different days of the week. This supports better understanding of workload, response patterns and opportunities to improve processes.
Connecting with your existing systems
We integrate with your existing nurse call infrastructure and clinical systems and provide the intelligent routing layer on top.
- Nurse call integration: Connect your existing bedside hardware to digital routing without a full rip and replace.
- Staff directory: Alarms and alerts follow the assigned responsibilities for each shift, ensuring only relevant notifications reach the right person at the right time.
No parallel communication tools. No replacement of core clinical systems. We enhance and structure what you already use.
Ready to take the next step towards safer, connected and calmer wards?
DNV Imatis enables Trusts to reduce alarm fatigue, strengthen clinical accountability and create quieter recovery environments through role-based communication. We ensure the right message reaches the right person at the right time, support frontline teams with clear prioritisation and give leaders measurable oversight of response and escalation and measurable safety data.