PRESS RELEASE
DNV Imatis, Digital360 and Politecnico di Milano collaborate to assess the value of digital coordination in healthcare
Drawing on results achieved by DNV Imatis customers, the collaboration has developed a structured way to assess the operational value of digital coordination in healthcare.
Two complementary models
Politecnico di Milano has developed two complementary models. The Benefit Evaluation Model measures impacts by comparing the situation before adoption with the situation after implementation. The Estimation Model assesses potential benefits in advance and also includes an estimation tool that automates the calculations for the estimation model. The methodology focuses on organisational, procedural and logistical impacts, and does not assess clinical decisions or care outcomes.
The assessment draws on Politecnico di Milano’s academic expertise, D360’s knowledge of the Italian healthcare market and DNV Imatis’ experience in digital operational coordination. The aim is to provide a structured, evidence-informed way to assess the operational value these solutions can bring to healthcare.
“Hospital leaders hear a lot of promises from technology companies. Before they invest, they want to understand what a new system could mean for their patients and staff. That is why we teamed up with Politecnico di Milano. The work draws on results already achieved by DNV Imatis customers and gives hospitals a structured basis for assessing the potential value of our solutions,” says Nina Borsche Zoric at DNV Imatis.
“Digital Innovation Observatories of the School of Management at the Politecnico di Milano study digital innovation and have gained extensive experience in assessing its impacts, tailoring evaluation models to the specific characteristics of the solutions and developing appropriate tools and indicators. In this project we focused on a solution for Process Orchestration in Healthcare and we have developed two models: the first, called the Benefit Evaluation Model, is an assessment model that allows for the measurement of the impacts of orchestration solution by comparing the situation before and after its adoption; the second, called the Estimation Tool, addresses the need to carry out a preliminary assessment of the expected benefits,” says Marco Paparella, Head of Healthcare Innovation Advisory – Osservatori Digital Innovation at Politecnico di Milano
“For healthcare providers, the value of a digital solution is ultimately reflected in how it supports the organisations and processes involved in care. This work gives us a way to examine that value through outcomes that matter in practice and to evaluate alternatives in the design of digital transformation,” says Claudio Franzoni, Partner Healthcare, Digital360 GOV.
Measurement across six processes
The six processes selected are surgical pathway management; oncology pathway management; management of chronic conditions; ancillary processes, including transport, cleaning and meals; governance, or orchestration and management, of hospital clinical processes from a value based healthcare perspective, including outcome and cost measurement; and bed management.
The first phase developed the methodology and assessed its applicability qualitatively with several Italian healthcare organisations. The next step is to apply the models in two live healthcare settings before summer 2027. This will allow estimated benefits to be compared with outcomes measured after implementation. The resulting real world data from each use of the Benefit Evaluation Model will further improve future estimates.
The methodology and tools are described in the white paper Benefits Evaluation Model and Estimation Tool for a Process Orchestration Solution in Healthcare
Contact
For more information, contact:
Claudio Franzoni
Partner Healthcare, Digital360 GOV
claudio.franzoni@p4i.it / +39 348 2654939
About Politecnico di Milano
The Digital Innovation Observatories of the School of Management at the Politecnico di Milano represent one of the primary points of reference in Italy for research on digital innovation. Their research and project activities analyse the evolution of digital technologies and their impact on businesses, markets and the public administration, providing data, analyses, and insights useful for understanding the key trends in digital transformation.
About Digital360
Digital360 is an Italian Benefit and multinational Corporation that supports public and private companies and organizations with integrated services of strategic advisory, consulting, technologies, marketing and communication.
A multidisciplinary team that combines sector competencies, humanities, economics, technology and legal skills to drive growth along the entire value chain to deliver digital transformation
A point of reference in the Healthcare sector, Digital360 promotes innovation, sustainability and shared value, with the aim of generating cultural, social and economic impact.
About DNV Imatis
DNV Imatis provides a digital platform that integrates with existing hospital systems to enable real-time coordination of clinical workflows, communication, logistics, bed and resource management, and command centre operations. Developed in close collaboration with public healthcare providers, the platform is shaped by experience from a nationally modernising health system and is equally well suited to large-scale hospital programmes where operational oversight and patient flow are critical.