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Nurse call flow

The basic premise of a nurse call system is that it allows patients to communicate with nurses that they need assistance. The first system was actually designed by Florence Nightingale in the 1850s. This involved placing hand bells at bedsides so patients could ring the bell for assistance.

Why is the nurse call system important?

Nurse Call systems provide instant communication and ensures that patients have immediate care and response times. This expediency is critical in life-threatening circumstances where time is of the essence.

Nurse call system as a software

Nurse Call flow

In the fast-paced world of healthcare, the efficient and timely flow of information can make all the difference in patient outcomes and staff productivity. DNV Imatis’ Nurse Call flow solution is designed to simplify the way healthcare organisations manage patient alerts and streamline communication processes. Say goodbye to outdated, noisy systems and embrace a quieter, more efficient, and technologically advanced approach to patient care.

The Challenge

Nurses are the backbone of healthcare, but they often spend a significant portion of their day dealing with patient calls. Traditional nurse call systems have their limitations:

Noise: Loud alarm panels disrupt the environment and can affect patient well-being.
Inflexibility: Many systems lack flexibility and mobile support for care workers.
Poor Integration: Existing systems may not integrate seamlessly with modern technology.
Resource Allocation: Assigning the right nurse to a patient can be a manual and inefficient process.

In the bustling environment of a hospital ward, every second counts. The shrill, disruptive alert noise emitted by traditional nurse call systems not only interrupts the focused workflow of healthcare professionals but also adds an unnecessary layer of stress to an already high-pressure job. Responding to these alarms means diverting one’s attention from their current tasks, identifying the source of the call, and then attending to the patient’s needs. This disruption not only hampers productivity but can also potentially compromise patient care.

What’s more, in today’s systems, these alarms often broadcast to everyone, leading to an orchestra of sound that not only disrupts individual nurses but also creates a chaotic environment. Nurses become inundated with alarms that are not even relevant to their responsibilities, further exacerbating their stress and making it challenging to provide optimal care. Silencing the nurse call systems and implementing a role based alert system will not only reduce the stress of nurses but also contribute to a seamless, stress-free healthcare environment where each healthcare provider can focus on their specific roles and responsibilities without unnecessary interruptions.

Nurse call system as a software

The nurse call flow

Our solution streamlines the entire nurse call process, from activation to response:

Assigning responsible nurses: Allocate nurses to each bed from the web or mobile portal.

Activating nurse calls: Calls are generated using dedicated pull cords or alarm buttons and routed to the allocated resources.

Receiving nurse calls: Nurses confirm or reject calls, triggering a task or passing it to the next nurse as needed.

Smarter, quieter, and efficient nurse call

Our Nurse Call flow solution is designed with a focus on clinical productivity, innovative technology, and patient safety. Here’s how we transform the communication:

  1. Efficient alert delivery: We ensure that critical alarms and patient alerts are securely sent to the right individuals at the right time, anywhere in the system.
  2. Unified integration: We support multiple Nurse Call hardware vendors, providing a one-stop solution for all your communication needs.
  3. User-Friendly mobile portal: Our intuitive interface enhances staff productivity and ensures that critical alarms are directed to the correct roles and teams.
  4. Interoperability: Our solution seamlessly integrates with your existing systems and infrastructure, gathering data from various sources, including medical devices and patient call buttons.
  5. Cloud management: Our system operates over WiFi or mobile networks and is managed in the cloud, reducing the burden on your IT infrastructure.
  6. Smart alert management: Nurse call, assistance call, and emergency call alerts each have tailored escalation and forwarding rules, ensuring the right response every time.
  7. Role-Based assignments: Assign responsible nurses and other resources directly to patient beds from our web portal or mobile app.

The benfits

By choosing DNV Imatis’ Nurse Call flow solution, you gain a host of benefits:

Quieter hospitals, enhanced care

Imagine an environment where patient alerts are communicated silently but effectively through role-based mobile phones. The advantages are clear:

Nurse call system silent hospital

In the words of a healthcare professional who uses our solution,
“All patient alerts go directly to the staff’s role-based cell phones, and we avoid notification noise in wards and patient rooms.”

DNV Imatis’ Nurse Call flow solution is not just a step forward; it’s a leap into the future of healthcare communication and patient care. Experience the benefits of a quieter, more efficient, and technologically advanced approach.

Customer stories

Royal Adelaide Hospital

Royal Adelaide Hospital

Get inspired by how Royal Adelaide has saved time and effort with smoother check-ins, better patient service and accurate data.
Østfold Hospital Trust

Østfold Hospital Trust

Learn how Østfold Hospital Trust became a much quieter place to work, rest and stay with help from DNV Imatis.
St. Olavs hospital

St. Olavs hospital

Find out how DNV Imatis helps to synchronise more than 5 million conversations, alarms and notifications every year.