DNV Imatis and SmartCo Future Health announce Partnership

SmartCo Future Health and DNV Imatis announce Partnership

DNV Imatis and SmartCo Future Health announce Partnership

DNV Imatis and SmartCo Future Health are excited to announce a new strategic partnership aimed at improving operational efficiency across the UK healthcare system. SmartCo Future Health will serve as a dedicated delivery partner, working directly with healthcare providers to implement the DNV Imatis platform. SmartCo’s implementation service provides the skills and support needed to enhance user experience, boost productivity and realise the full benefits of the platform.

Grounded in a shared vision of practical, people-centred digital transformation, this partnership brings together SmartCo’s proven expertise in NHS digital transformation and deep sector insight with DNV Imatis’ adaptable and innovative digital tools.

Our aim is to help NHS Trusts deliver faster, more visible outcomes for both patients and staff.

“I'm delighted to announce this exciting collaboration, which aligns SmartCo Future Health's digital transformation expertise with the DNV Imatis digital health platform. Together our aim is to empower our healthcare professionals, releasing time to care, improving patient experience and increasing productivity.”

- Paul Gilliatt, Managing Director, SmartCo Future Health
Paul Gilliatt, Managing Director at SmartCo Future Health and Morten Utne Ludvigsen, Vice President Product Department at DNV Imatis
From left Paul Gilliatt, Managing Director at SmartCo Future Health and Morten Utne Ludvigsen, Vice President Product Department at DNV Imatis

“Our goal is to help improve operational efficiency across the healthcare system. Together with SmartCo Future Health, we’re dedicated in supporting NHS Trusts with solutions that are designed for the complexity of real care environments, and built to scale across hospitals and regions.”

- Johan Folkunger, CEO, DNV Imatis

About SmartCo Future Health

SmartCo Future Health is an award-winning consultancy shaping the future of healthcare. We bring a best-in-class team and future-focused approach; empowering clients, programmes and partners. Together we can improve healthcare services and embrace digital innovation. Our partnership approach enables better clinical outcomes and enhanced patient experience.

We are a people first business, prioritising employee well-being, flexible working and equal opportunities for all.

About DNV Imatis

DNV Imatis provides a vendor-neutral and scalable platform that supports more efficient healthcare operations. The modular ecosystem of lightweight applications adapts to existing, new or evolving workflows – within, between and across departments and units. By integrating with current EHRs, building systems and other infrastructure, DNV Imatis enables real-time data sharing that improves communication, clinical workflows, logistics, alarm and task management, bed and capacity management and patient flow. Whether coordinating outpatient visits, emergency admissions or routine treatment, the platform helps departments operate as one cohesive system.

With full overview and seamless cross-departmental collaboration, DNV Imatis ensures that tasks are followed through and nothing is missed. DNV Imatis’ solutions support clinical and operational teams in managing care pathways, resources and capacity – more effectively and with less friction.

Get In Touch

If you’d like to know more about our strategic partnership and services then please contact us here.

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Digital collaboration whiteboards improve operations in community care

Employee at a service office with several digital whiteboards

Digital collaboration whiteboards improve operations in community care

The DigiPAS project (2018-2020) gathered experience from community care providers related to the use of digital whiteboard solutions. The aim was to increase quality and patient safety and at the same time make better use of resources. Through digital task- and workflow support, substantial benefits were achieved.

Ward meeting with digital whiteboard

Digitalising healthcare beyond electronic patient records

Electronic patient records serve as the primary digital information resource for many healthcare providers, including the community care providers involved in this project. This occurs even though the records mainly serve as documentation tools with minimal workflow or collaboration support. Consequently, healthcare professionals frequently devote considerable time to locating relevant information, coordinating care, and communicating regarding patients and assigned tasks.

Shift from manual to digital tasks and workflows

DigiPAS was a research and innovation project led by SINTEF, where DNV Imatis worked closely with three municipalities in Norway on the development and testing of digital collaboration whiteboards for various units in the community care service. The boards had two main areas of use; 1) to support single tasks like screenings and check-lists, and 2) to support workflows between personnel or departments.

The digital whiteboards aimed to streamline previously manual and resource-intensive workflows, where employees once coordinated tasks through phone calls, emails, and forms. With DNV Imatis, completion of a task—for example, in the service office—was automatically reflected on the relevant department’s board, ensuring that affected employees received timely notifications. Additionally, manual checklists and screenings, which were not previously prioritised, became seamlessly integrated into an efficient, digitally supported workflow.

Increased quality, better patient safety and efficient resource management

The DigiPAS project has demonstrated considerable potential for enhancing healthcare services, both within the organisation and during transitions to specialist healthcare sectors.

"We can invest resources earlier and be more prepared." 

- Manager, home care services
Employee at a service office with several digital whiteboards

Documented benefits realised by digital whiteboards that organise, visualise, and facilitate decision-making—as well as coordinate user mapping and follow-up—include:

  • Improved order and structure
  • Increased workflow efficiency
  • Enhanced working practices
  • A systematic approach to patient safety

Some of the benefits that were mapped through the project period

Fewer delayed discharges

The number of delayed discharges has been reduced by 53%. This has equalled avoided costs of NOK 2.6 million in the municiplaity in question.

Shorter time needed for case management

Avoided staffing up by increasing capacity at allocation offices by 39%.

Increased patient safety

Improved mapping of risk factors per patient, from 8.9% to 60% of new patients mapped within the time limit.

Better work processes

100% of the employees asked agreed that they had better overview of tasks.

Saved time

Less time spent on coordination, 50% reduced time for planning meetings.

Patient privacy

Access control and information sharing in the digital whiteboards provide personally sensitive information only employees who need it. Number of people receiving sensitive information has been reduced by 90%.

Improved decision making from a management perspective

Managers have also benefitted from digital whiteboards by getting a better foundation for decision-making. They gained a clearer overview of patients and tasks, recording information digitally instead of on paper notes. Managers reported greater control and readiness, with one describing it as, “we can invest resources earlier and be more prepared”.

 

Link to full report (in Norwegian): DIGIPAS2020  >

About SINTEF:

SINTEF is an independent, non-profit research foundation aimed at contributing to the development of society through research. SINTEF’s vision is «Technology for a better society». SINTEF is one of Europe’s largest research institutes.

Link: SINTEF – Applied research, technology and innovation >

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